How do I reinstall the Burner app?

Occasionally things can go wrong with files in the app, causing a variety of issues. When this happens, simply reinstalling Burner will often solve any problems. But what happens to your data and history?

When you re-install:

• You will not be required to re-purchase our app
• You will be required to re-verify your phone number
• All your active Burners and your history will be restored

If you're missing any Burners or your history when you reinstall the app, just send us an email in-app using the Help button or using the chat icon at the bottom right of this page and include your account number.

Can't find the information you're looking for in our Help Center? Take less than 1 minute to fill out this form and let us know what's missing! Once submitted, we'll make sure to get it updated in under 24 hours!

Last updated on April 7, 2026